Read our Clear Bag Policy for Models


Ticketing Questions

Please note that virtual tickets will solely grant you access to the fashion show portion of the event, not the performances.


 Ticket Policy:


All ticket sales are final and non-refundable. Once a ticket is purchased, it cannot be refunded, exchanged, or transferred to another event or ticket type. We have implemented this policy to ensure fairness and consistency in our ticketing process.

We understand that unforeseen circumstances may arise, but we are unable to accommodate refund requests or ticket transfers. We appreciate your understanding and cooperation in adhering to this policy, as it allows us to effectively manage our events and provide a seamless experience for all attendees. Thank you for your support, and we look forward to hosting you at our upcoming event.


Is my webpage ticket count accurate?

Yes, the count that you see on your ticketing webpage is accurate. Every time one of your guests purchases a ticket through your link your ticket count will automatically update. Please note, sometimes there can be a 24 hour delay in the ticket update.


Chargeback Policy

Models please ensure your guests are committed to attending or watching your show virtually before selling tickets. Due to the fact that our tickets are non-refundable, chargebacks will result in a fee for the model. If a chargeback occurs, models will be responsible to pay an invoice for the number of tickets included in the chargeback and any additional tickets in stock on their ticket link, with a $15 service fee.

No tickets will be provided for invoices paid. Invoices can only be paid thru Apple Pay or Zelle. Unpaid invoices by the due date will restrict the model from participation.

Chargebacks submitted after the show will reflect in the model not receiving any images. Additionally, they will be banned from The Model Experience.


Refund Policy

The Model Experience does not offer refunds, no exceptions. If you have sold tickets and are no longer able to participate please email Info@TheModelExperience.net so a team member can further assist you. 


Photo and Video Policy: 

In compliance with our clear bag policy, camera bags are not permitted at the festival, with the exception of individuals who possess approved media requests and valid credentials. Additionally, we kindly request that audience members refrain from bringing DSLR or any other professional-grade cameras.


Backstage Questions


One bag and one personal item allowed per model*


Can I bring someone with me backstage?

No, models are not allowed any plus ones backstage. This includes makeup artists, hair stylists, photographers, etc. The only exception is models 17 and younger. Minors are allowed 1 parent or guardian over the age of 18 backstage.

Will hair and makeup be provided?

Models should arrive to the event camera ready (Hair and makeup done). The Model Experience will provide touch up stylists for you backstage. 

Do I need to bring anything with me?

All models should bring a basic model kit with them including Nude and Black heels (or white and black sneakers), boob tape, nude and black undergarments, gum and clear deodorant. Your designer will let you know if they need you to bring in anything specific.

How long should I expect to be at the event?

Models should expect to be at the event for 4-6 hours. If you are traveling we recommend models arrive the day before their show and leave the day after.



Designer Questions


When will I know who my designer is?

Our team will assign you to a designer a month before the show, your designer will let you know if there is anything extra you may need to bring with you.

Will I be put in contact with my designer?

All designers are given their models contact information, if they need to get in touch with you they will be sure to do so. If your designer has social media you will be provided with their handles.

Will I have a fitting before the event?

There will be no fitting before the show unless your designer requests one. This is why having accurate measurements is extremely important.

Dress Code for attendees: Festival Fashion is encouraged. Please note the track/field may be difficult to walk on with heels.

My Question was not answered by the FAQ, who can I contact?

The Model Experience team is always more than happy to answer any questions or help with any concerns. 

The best way to reach us is through email: Info@TheModelExperience.net or using our Help chatbot!

Please allow 48 hours for a response and keep in mind our offices are closed during weekends and major holidays.