Ticketing Questions

Is my webpage ticket count accurate?

Yes, the count that you see on your ticketing webpage is accurate. Every time one of your guests purchases a ticket through your link your ticket count will automatically update. Please note, sometimes there can be an 24 hour delay in the ticket update. If it has been more that 24 hours and your count has not updated, confirm with your guest that the ticket has been purchased through your model link.


Refund Policy

The Model Experience does not offer refunds, no exceptions. If you have sold tickets and are no longer able to participate please email so a team member can further assist you.


Backstage Questions


Can I bring someone with me backstage?

No, models are not allowed any plus ones backstage. This includes makeup artists, hair stylists, photographers, etc. The only exception is for models 17 and younger. Minors are allowed 1 parent or guardian backstage.


Will hair and makeup be provided?

Models should arrive to the event camera ready. (Hair and makeup done)        

The Model Experience will provide touch up stylists for you backstage. 


Do I need to bring anything with me?

All models should bring a basic model kit with them including Nude and Black heels (or white and black sneakers), boob tape, nude and black undergarments, gum and clear deodorant. Your designer will let you know if they need you to bring in anything specific.


How long should I expect to be at the event?

Models should expect to be at the event for 4-6 hours. If you are traveling we recommend models arrive the day before their show and leave the day after.


Designer Questions


When will I know who my designer is?

For the exact date please refer to your Model Guide.


Will I be put in contact with my designer?

All designers are given their models contact information, if they need to get in touch with you they will be sure to do so. If your designer has social media you will be provided with their handles.


Will I have a fitting before the event?

There will be no fitting before the show unless your designer requests one. Having accurate measurments is extremely important. If you need to update the measurements you provided feel free to reach out to our team.


Other Questions


Do models have to pay for parking?

Yes, models are required to pay for parking.


My Question was not answered by the FAQ, who can I contact?

The Model Experience team is always more than happy to answer any questions or help with any concerns. 

The best way to reach us is through email:

Please allow 24 hours for a response and keep in mind our offices are closed during weekends.

We reserve the right to refuse service to anyone for any reason. Our commitment to providing a safe and welcoming environment for all customers is our top priority. Discrimination of any kind will not be tolerated. If a customer's behavior is disruptive, threatening, or violates our policies, we reserve the right to decline service. We appreciate your understanding and cooperation in maintaining a positive experience for everyone.